Supervisors are despondent, disconnected, and let things run lawless with no accountability in sight - Tech Support SimpliSafe Employee Review

We appreciate your honest feedback and advice to our management team. We agree – effective training, strong managerial support and clear communication of goals are necessities when it comes to building a healthy work environment and culture. Over the last year, we’ve made a concerted effort to enhance new hire and manager training so that employees of all levels feel supported and equipped to do their jobs properly and without friction. As we grow, we’ll continue to reassess our training, goal alignment processes, and manager behaviors to ensure that we are operating the business in a way that coincides with our employees’ way of working.