It’s an ok place to work - Customer Service Representative SimpliSafe Employee Review

3.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Other staff were good to work with. Job is laid back, not too intense. Free security system. Beer Friday’s

Cons

Extremely close working quarters. Management sucks. Mandatory rotating weekends. No opportunity for growth, even though they say there is.

Explore other reviews about SimpliSafe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

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