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SimpliSafe

Engaged Employer

SimpliSafe reviews

Easy interview process - Anonymous employee SimpliSafe Employee Review

4.0
Jun 13, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Simplisafe has a great work environment, and friendly people. It is picking up incoming calls all day, and no cold calling. It is the easiest job for the pay that give.

Cons

One major con is that Simplisafe seems to have a lack of communication between departments. Customers end up calling in because they received a special deal via email or in a magazine that marketing has not told the sales department about, so customers think Sales doesn't know what they are doing.

avatar
SimpliSafe Response
7y
Thank you for sharing your valuable insight. We love to hear from team members who are clearly committed to our customers! With all of the growth that we have been experiencing, there is absolutely room for improvement around communication, this is a pain point we are working to address.

Explore other reviews about SimpliSafe

5.0
Jun 2, 2026
Loyalty agent
Recommend
CEO approval
Business Outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

2.0
Jun 24, 2026
Firmware engineer
Recommend
CEO approval
Business Outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

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