Great Benefits, Easy Schedule - Tech Support SimpliSafe Employee Review

5.0
Oct 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, diverse workplace, and Chad is a really good guy. They're not a greedy company in the least. If you show up to work on time and ready to work, you will have no problems. There are some really GREAT personalities at this company - I found a handful of lifelong friends.

Cons

A bit like high school in a lot of aspects. Lots of inner-office romancing and sexual tension - to the point that you felt uncomfortable being around certain teams. A little too liberal without any sensitivity training, specifically on sensitivity to transgender workers. I saw a new employee get fired for referring to a He as She, and based off of my impression of the screenshot - he wasn't trying to be a jerk, he truly just didn't know any better. Also, there was no communication between customer service and anyone else in the company. Customers would have legitimate complaints about the products and our line was "Sure, I'll absolutely forward that to Development." But we had absolutely no access to Development. Reps simply got dismissed when forwarding this info to the supervisors.

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SimpliSafe Response
7y
Thank you for your feedback! I am happy to hear that you have enjoyed working with the team, we are proud of our community here. We hear your concerns and are taking steps in 2019 to ensure all employees are properly informed and trained.

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5.0
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Cons

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Pros

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