They Don't Care About You - Customer Service Representative SimpliSafe Employee Review

1.0
Aug 12, 2019
Recommend
CEO approval
Business Outlook

Pros

$15/hr starting salary, 5 days PTO plus accumulation over time, Affordable health insurance.

Cons

You will not receive a raise unless it is through promotion (no raises for anyone based longevity or merit). Management is selected through favoritism rather than competency or skill. Sexual Harassment and abuse is a regularity; while management might move an employee away from their abuser, the abuser is regularly allowed to remain part of the company, which includes people in positions of management. Feedback is asked for and rejected, loyal workers are fired for minuscule reasons, and the work environment encourages employees to work themselves to exhaustion, burnout, or illness.

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SimpliSafe Response
6y
Thank you for sharing this feedback, I hate to hear that you experienced these things at SimpliSafe. This is not at all the type of environment we are trying to cultivate here. I hope you will please reach out to us at peoplematter@simplisafe.com to share some more details about your concerns.

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Pros

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Cons

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Pros

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Cons

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