Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe reviews

May be worth it for you, but don't think of it as a career. - Tech Support Supervisor SimpliSafe Employee Review

2.0

Aug 22, 2019

Tech support supervisor

Recommend

CEO approval

Business Outlook

Pros

Great job for your resume to break into tech support. They hire literally anyone. the lack of troubleshooting documentation was great preparation for Boston Start-up culture.

Cons

-No transparency -Doesn't listen to employees or take them seriously -HR has practices that make it actually dangerous for your safety to report sexual harassment, by telling the person who reported them and allowing pushback to happen in office. -If you are 2 second late it counts the same on your attendance as being 6 hours late. -Most of the management all worked together in a bar before and those people receive a lot of special treatment. -Women: Be ready to be inappropriately hit on, and be ready for no action from HR unless you have overwhelming evidence it happened, especially if it was someone from the management clique. this wasn't a one time thing, it was deeply ingrained in the culture there.

SimpliSafe Response

I’m sorry that this was your experience with our team. We definitely don’t want people leaving SimpliSafe with such a negative feeling but I am grateful you shared this feedback. We take allegations of this nature very seriously, I encourage you to reach out to our team directly to discuss this further, peoplematter@simplisafe.com.

Explore other reviews about SimpliSafe

5.0

Jun 2, 2026

Loyalty agent

Recommend

CEO approval

Business Outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

2.0

Jun 24, 2026

Firmware engineer

Recommend

CEO approval

Business Outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

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Jobs at SimpliSafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Manager, Monitoring Compliance

SimpliSafe reviews FAQs

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May be worth it for you, but don't think of it as a career. - Tech Support Supervisor SimpliSafe Employee Review

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