Company Swiftly Going Downhill - Customer Service Representative SimpliSafe Employee Review

1.0
Jan 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Varied Work Schedule Nice Holiday Bonus

Cons

Sweeping Changes Made Without Notice No Communication From Middle/Upper Management Low Pay Bleak Growth Opportunities High Degree of Favoritism When It Comes To Promotions

Explore other reviews about SimpliSafe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

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