Q: What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

Q: What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

Question 1

Does SimpliSafe pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

Question 2

How satisfied are employees working at SimpliSafe?

Accepted Answer

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at SimpliSafe?

Accepted Answer

Customer Service Representative (27), Software Engineer (15), Tech Support (9), Tech Support Representative (8), Sales Representative (7), Technical Support (6), Customer Support Representative (5), Customer Loyalty Specialist (4), Customer Service Representative (CSR) (4), Firmware Engineer (4), Monitoring Specialist (4), Sales (4), Sales Associate (4), Senior Software Engineer (4), Analyst (3)

Question 4

What are the pros of working at SimpliSafe according to real employee reviews?

Accepted Answer

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

Question 5

What are the cons of working at SimpliSafe according to real employee reviews?

Accepted Answer

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

Question 6

What are employees saying about SimpliSafe layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

Question 7

What are the top reviewed SimpliSafe locations?

Accepted Answer

Boston, Richmond, Braintree, Charlestown, Glen Allen, Downtown Crossing, Salt Lake City, Petersburg, Costa Mesa, Lakeland, Boca Raton, Cambridge, Lynn, Taunton

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Mediocre pay and benefits - Technical Support Agent SimpliSafe Employee Review

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