Pros
- Highly interactive environment with lots of opportunities to meet people - Management is *highly* flexible about folks taking time off for personal needs - Free beer on Fridays!
Cons
- LOW PAY! The current wage is capped at $13.50/hour. This isn't really a livable wage living in Boston. Most entry level jobs pay at least $15/hour simply because it's such an expensive place to be. Unlimited OT opportunities are nice, but you shouldn't *have* to work overtime to be able to save a little or even have a life outside of work. - Slacking is also tolerated to an absurdly high extent. Sometimes folks take 30+ minute breaks while clocked in, and no disciplinary action is ever taken other than a slap on the wrist. - Promotions are extremely political; you're more likely to move up if you're a friend of a current supervisor than if you actually work hard. - People are allowed to do jobs that they are not qualified for. Punctuation and grammar seen in emails by company employees is regularly atrocious. Some of these folks are great on the phones, but they shouldn't be allowed to write emails to customers.