GOOD COMPANY, BAD PAY, TEMPORARY SOLUTION - Anonymous employee SimpliSafe Employee Review

3.0
Aug 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

after moving back to Boston from out of state it took me a while to get back into the job market. Simplisafe is good for that aspect. Relaxed call center environment, no dress code, nap rooms, beer fridays, flex time off!

Cons

NOO ROOM FOR ADVANCEMENT, once u start working here they tell you you can grow within the company in a matter of months, but truth be told if you don't know one of "Big Dogs" Your never gonna get promoted. You can literally work your tail off you will still never get promoted. Pay is Horrible. Lowest paying call center in Boston and they cap it at 13.50 that means after 4 years and your still a rep you will still only get $13.50.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture Great Training Great Perks

Cons

Hours can be an inconvenience

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates, very collaborative. It’s clear everyone here believes in the mission. Competitive salary

Cons

New leadership is rudderless. Flailing and constantly making changes to leaders. No more long term incentive plan for managers and lower. It feels like they’ve been figuring out things as they go since the acquisition by GTCR. Low opportunity for advancement.

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