Another anonymous employee said it best: misleading job post and expectaions - Sales Stark Carpet Employee Review

1.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

beautiful products, great location, laid back employees, sometimes fun designers.

Cons

where to begin. misogynistic men who almost try too hard to make up for working in the design field. As a sales person and woman, I overheard so many conversations between the manager and coworkers about how the women clients were "dumba**" ... there was no proper training for the outdated system, nor was there any mention of it in the job description online. The qualifications for the job included making appointments, answering phones, greeting clients, etc. I was never addressed by the boss, but rather bossed around by his minion who only reported the negative, because he clearly had some agenda. I still have my job because I'm "cute". I could go on and on, but I need to pay the bills so I won't.

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Stark Carpet Response
10y
I am sorry that you had the experience you describe in this post. What you described is never acceptable behavior. To set the record straight the company does not condone sexual harassment in any way, shape or form ever. If you want to talk now or if you ever find yourself subjected to that kind of behavior ever again contact me directly (wliggan@starkcarpet.com) and I will address the issue immediately. Training can and is being improved; it’s a work in progress. As far as our internal systems go, they are not antiquated but rather industry specific customized systems and if you have not worked in the industry before the graphical user interface (what you see on the screen) may in some cases look different than applications that you have used in the past (by example MS Word). We don’t mention the specific system in our job postings because we focus on attracting people who can learn all types of systems. Believe me when I say that ‘being cute” is not why your still employed. Regardless of what anybody else has said or reported, your Boss is keeping you for one of two reasons; you are either doing your job very well or she or he sees potential in you. Whatever your future holds for you, we want you to be successful and happy. Sincerely, Bill Liggan VP, Human Resources and Administration

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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