Company destroying lives without a care - Anonymous employee Stark Carpet Employee Review

1.0
Jun 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They still seem to be growing and looking at new ways to do it. They are moving expensive jobs to the south where they can save money and I guess long term save other jobs.

Cons

They really don't care about the employee. All the cost savings is about them and how to get the money back in there pockets. Owning a business is risky and hard work. They best companies treat employees fair and reward good service. This company has blatantly disregarded people and the years they have put in. They trust the wrong people and don't give others the time of day.

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Stark Carpet Response
10y
Hello: I’m sorry that you feel company management doesn’t care about our employees. That sentiment could not be farther from the truth. We care about our employees deeply. While it is accurate to say that we have reinvested back into the company, all companies do this. In all fairness we have also given much of the savings to our employees in several ways. By example, each year for the past three years the company has given out cost of living adjustments, cash gifts at the holidays and performance bonuses to all eligible employees. The company also supplements the cost of employee’s medical insurance, pays fully for employee life insurance, gives employees a very generous amount of paid time off and fully funds the company’s Employee Stock Ownership Plan (ESOP). The ESOP is specifically designed to provide employees with monetary rewards based on company performance because we recognize that without our great employees we would not be the company we are. The Calhoun operation is the heart and soul of our business. It provides us with a competitive advantage over others carpet and fabric companies, so if you believe there are problem there that are not being addressed I invite you to send me an email ( cstark@starkcarpet.com ) with specific example of what your referring to and I will address the issues. Additionally, this organization is not a dictatorship so please email suggestions@starkcarpet.com if you have any new ideas or feel that “bad choices are being made" – this email is monitored from the top-down and you still get $100 if you bring up a suggestion that gets implemented. Hope to hear from you soon. Sincerely Chad Stark Sr. Vice President

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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