Does Stark Carpet pay their employees well?

According to anonymously submitted Glassdoor reviews, Stark Carpet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Stark Carpet. This rating has been stable over the past 12 months.

How satisfied are employees working at Stark Carpet?

63% of Stark Carpet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Stark Carpet 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Stark Carpet?

Account Manager (18) , Sales (5) , Sales Associate (5) , Showroom Manager (4) , Photographer (2) , Project Coordinator (2) , Project Manager (2) , Sales Account Manager (2) , Sales Project Coordinator (2) , Showroom Assistant (2)

What are the pros of working at Stark Carpet according to real employee reviews?

"Great people to work fir" ((in 17 reviews)); "Great benefits" ((in 7 reviews)); "The manager in this store is amazing." ((in 5 reviews)); "Since the 3rd generation ownership joined the business the culture has changed for the positive." ((in 5 reviews)); "Good work/life balance." ((in 3 reviews))

What are the cons of working at Stark Carpet according to real employee reviews?

"Management is absolutely clueless and unprofessional." ((in 10 reviews)); "Low pay if you are part" ((in 7 reviews)); "Could do with some better training for new starters as this can be a challenging environment for people from design backgrounds without much sales experience." ((in 4 reviews)); "Hostile work environment Good days when managementnin a good mood and bad when they’re not" ((in 4 reviews)); "Communication can still be a little bit of a challenge but it was improving prior to my departure" ((in 3 reviews))

What are the top reviewed Stark Carpet locations?

New York , Calhoun , Chicago , Charlotte , Houston , Los Angeles , San Francisco , Washington , Dallas , Hollywood , Boston , Atlanta , Morristown , Glen Cove , Syosset , Troy , Texas City , Minneapolis , Fairfield , Stamford , North Palm Beach , Palm Beach

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Stark Carpet reviews

Chaotic and Stressful Environment - Sales Support Associate Stark Carpet Employee Review

2.0

Oct 1, 2020

Sales support associate

Recommend

CEO approval

Business Outlook

Pros

CEO (Chad) wants to make a real difference to change the culture and make it a great place to work.

Cons

Mid-level management makes it hard to advance your career Upper management talks down to their employees, teases, and can be discouraging in front of other employees Chaotic and unorganized at times Office can be toxic and negative Outdated technology Poor training program Management plays favorites and support is underpaid, overlooked, and overworked

Stark Carpet Response

Hello Thank you for leaving this review. I'm sorry that your experience at STARK was chaotic and stressful. This year has been full of many challenges both personally and professionally for almost all of us. No doubt we sometimes felt like we were building the plane while flying it. We have continued to prioritize employee feedback to inform our business decisions, and we have heard that people can feel stretched thin. To address this, we are working to narrow our focus by defining our "essential intent" that will act as the framework within which to review projects. It is a challenge to "avoid the shiny object" of new and exiting things but the undisciplined pursuit of more creates chaos and stress. Our challenge now is to better identify what is most important and say "no" to other projects that are less important to keep everyone's workload more manageable. Based on our last anonymous employee survey, our employees seem to be feeling the benefits of focusing on fewer things. This, along with continued sales and leadership training to support career development and increased investments in technology like our new CRM and web tools, marketing, and warehousing will be our largest areas of spend moving into 2021. If you would like to provide any additional feedback or continue the dialogue, please email me directly at cstark@starkcarpet.com. Chad Stark CEO

Explore other reviews about Stark Carpet

5.0

May 22, 2026

Ai chief of staff

Recommend

CEO approval

Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

Stark Carpet Response

1mo

Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO

2.0

May 11, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

Stark Carpet Response

2mo

Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO

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Chaotic and Stressful Environment - Sales Support Associate Stark Carpet Employee Review

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