Misleading hiring tactics, arbitrary letting-go tactics - Anonymous employee Stark Carpet Employee Review

1.0
Jan 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work, pretty building, easy commute.

Cons

They bait and switch you from one position to the next in the interview room, offer zero warning or guidence when you aren't living up to their un-enumerated expectations, resulting in out-of-the-blue dismissal, the staff is disresepctful both racially and sexually, and managers pit employees against each other for professional growth.

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Stark Carpet Response
10y
While I may not agree with your depiction of our company in the "Cons" section of your review, I am sorry that you left us with such negatives feelings and memories. That said, I would like address the issues you raised. Every job we post is a real job that we need to fill. However, when we interview a candidate that possess certain competencies that we believe makes them suitable for a particular career track, we open up an exploratory dialogue with that candidate during the interview process. We don't just hire for today, we hire for the future. While a candidate may have applied for a specific job, we are also thinking about how the candidate can grow here at Stark. While we value and encourage clear and frequent communications between employees and their managers, especially around the topic of performance (goals, expectations and progress), we recognize this is a work in progress for us. I am sorry that you may have had a manager that was less skilled than needed while you were with us. Our work environment is a melting pot of high performing, high energy people who all get along very well with each other. I respectfully disagree with your assertion that they are disrespectful toward each other. As to your last issue, "managers pitting employees against each other for professional growth", while you may have interpreted something you heard or saw that way, it's just not an accurate assessment.

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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