New Regime - Anonymous employee Stark Carpet Employee Review

1.0
May 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None anymore...all the good people have gone or are leaving!

Cons

They allow abuse of employees to go on now,verbal,emotional by upper managment...people leave in tears and it just doesn't seem to matter to the new regime! What used to be a pretty decent place to work for, has now become the worst! They are getting rid of all the talented, knowledgeable people and put younger unskilled unknowing people in their place!

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Stark Carpet Response
11y
Hello - thank you for your feedback. I am sorry to hear that you feel all the good people have left or are leaving, and that you feel management lies to get their own agendas done. It is very concerning to me that you claim abuse of employees to the point or tears at the end of the day. This behavior and practice is COMPLETELY unacceptable and I will reach out to the management team there to get to the bottom of your claims - once I have answers I will reach out with more information. The changes that were made were to improve Stark's long term customer service for clients as well as our sales staff around the country. Many new employees have been added but age has never been a factor in employment decisions - work ethic, knowledge, attitude and ambition are the 4 most important factors in our hiring process. I personally interview a majority of employees before they are extended a job and can ensure that those 4 qualities take precedence over anything else. If you wish to discuss this further please feel free to reach out to me directly by emailing CStark@starkcarpet.com. - Chad Stark, 3rd Generation Owner and Sr Vice President.

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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