- - Account Manager Stark Carpet Employee Review

2.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- location - nice space

Cons

- no flexibility - poor salary - poor team work

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Stark Carpet Response
2y
Hello, Thank you for taking the time to share your thoughts and experiences while working at Stark Carpet. We value feedback from our former employees as it helps us identify areas for improvement. We sincerely regret that your time with us did not meet your expectations, and we would like to address your concerns. Firstly, we appreciate your positive feedback regarding our location and office space. Creating a comfortable and pleasant work environment is essential to us, and we continuously strive to provide a great workplace for our employees. We understand the importance of flexibility in the modern workplace, and we regret that you felt there was a lack of it during your tenure. Flexibility is something we are actively working on to improve, and we are exploring options to accommodate our employees' needs while maintaining a productive and collaborative work environment. Regarding salary, we understand that competitive compensation is vital to attract and retain talented professionals. We regularly review our compensation packages to ensure they align with industry standards and adequately reflect the value our employees bring to the organization. Your comment about poor teamwork is concerning to us. We believe that fostering a collaborative culture is essential for individual growth and organizational success. We would appreciate more details about your experiences with teamwork so that we can investigate and implement any necessary changes. Once again, we apologize for any shortcomings during your time with Stark Carpet. Our aim is to create an inclusive, supportive, and rewarding work environment for all employees. Your feedback will help us to better understand areas in need of improvement and enable us to make meaningful changes. Please reach out to me directly at cstark@starkcarpet.com to discuss your feedback in greater detail. We appreciate you taking the time to share your feedback, and we wish you all the best in your future pursuits. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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