Great Company - Anonymous employee Stark Carpet Employee Review

5.0
Aug 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark is a great company to grow within. They are always promoting within and wanting employees to learn new things.

Cons

The systems are not necessarily easy for newcomers but once you get the hang of it, you can do everything.

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Stark Carpet Response
2y
Hello, Thank you for taking the time to share your feedback about your experience at Stark Carpet. We greatly appreciate your perspective and are glad to hear that you recognize our commitment to promoting growth and continuous learning within the company. Your point about the systems being a bit challenging for newcomers is duly noted. We understand that transitioning into new systems can sometimes be a hurdle, but we believe that with time and practice, our team members can become proficient in utilizing them effectively. We are consistently making efforts to enhance our onboarding procedures, aiming to provide a more seamless learning experience for new team members. Our committed Learning Team is always available to offer support throughout this process. If you have any specific suggestions or insights on how we can make the system integration more seamless for newcomers, we would love to hear them. Feel free to reach out to me directly: cstark@starkcarpet.com. Your input is invaluable in helping us refine our processes and provide the best possible experience for our team members. Once again, thank you for your feedback. We are dedicated to creating a positive and supportive environment for our team members, and your comments inspire us to keep striving for excellence. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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