Ok place to work - Order Processor Stark Carpet Employee Review

3.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Design front runner. Growing company.

Cons

Systems are ancient. Constant issues with technology don’t always allow for efficiency.

avatar
Stark Carpet Response
2y
Hello, Thank you for taking the time to share your thoughts about working at Stark Carpet. We appreciate your feedback and value your perspective as a current team member. Your input helps us identify areas for improvement and continue to grow as a company. We're glad to hear that you see Stark Carpet as a design front runner and recognize our growth potential. Your support in acknowledging these strengths is important to us. We understand your concerns about our technology systems. We acknowledge that our systems may not always meet the efficiency standards we aim for, and we are actively working on modernizing and improving our technology infrastructure to better support our employees. Your patience and understanding during this process are greatly appreciated. Your advice to management to listen to all team members is well-received. We believe in open communication and strive to create an environment where every team member's voice is heard and valued. We will continue to foster a culture of transparency and attentiveness to ensure that all concerns and suggestions are addressed. I encourage you to participate in our upcoming Leadership Team Office hours discussion webinar. Please speak with your manager or reach out to me directly at cstark@starkcarpet.com if you need information on this. Thank you again for your feedback, and we look forward to working together to make Stark Carpet an even better place to work. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
avatar
Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

avatar
Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
See reviews by: Helpful|Rating|Date|All