Excellent Company for Growth as a Professional - Account Manager Stark Carpet Employee Review

5.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

In this account manager role you end up wearing a lot of different hats. While this role isn't for everyone; if you have a desire to grow as a professional and learn a lot of different aspects of a business then this is an excellent opportunity. the commission is also unmatched by anything I have ever seen before.

Cons

Benefits are expensive. Probably the most expensive I have had. Some departments seem to be rather small for the workload that they receive and thusly we end up with long wait times to receive answers back. Everyone works together as a team though and makes sure the work gets done.

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Stark Carpet Response
2y
Hello, Thank you for taking the time to share your feedback about your experience working at Stark Carpet. We appreciate your positive comments about the opportunities for professional growth and the unmatched commission structure in your Account Manager role. It's wonderful to hear that you found the role to be a valuable learning experience that allowed you to wear many different hats. We understand that benefits can be an important consideration, and we appreciate your feedback about the cost. We continuously review our benefits package to ensure that it remains competitive and aligned with industry standards. We'll certainly take your input into account as we assess our offerings. Regarding the workload and wait times for answers in certain departments, we acknowledge that there can be challenges when handling high demand. We're glad to hear that the team pulls together to ensure that the work gets done, as teamwork is a core value at Stark Carpet. We are committed to improving our processes and resources to address these concerns and enhance overall efficiency. We greatly value your contributions during your time with us, and your insights are invaluable in helping us create a better work environment for our employees. We wish you all the best in your future endeavors, and if you ever decide to return to Stark Carpet or have any further feedback, please do not hesitate to reach out. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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