A company built on values and ingenuity - Account Manager Stark Carpet Employee Review

5.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

I feel that Stark Carpet has built a company that values its employees and their input. They understand the balance required in both work and family. In a demanding environment, leadership is continuously striving to create systems and processes to help streamline the work flow. Currently run by third generation family and constantly evolving to keep with the everchanging design industry.

Cons

In a constantly evolving industry, it can be demanding being pulled in many directions. I don't consider this a con for the right person with a strong work ethic.

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Stark Carpet Response
2y
Hello, Thank you for taking the time to share your insightful feedback about your long-standing experience at Stark Carpet. We greatly appreciate your dedication and the decade you've spent with our company. It's heartening to read your comments about our commitment to employee well-being and the importance we place on work-life balance. At Stark Carpet, we understand that a harmonious balance between work and family life is crucial for the happiness and success of our team members. We continuously strive to create and improve systems and processes to make the work environment as efficient as possible. It's fantastic to hear that you've noticed these efforts to streamline workflow. We take immense pride in being a family-run business, currently in its third generation. Our heritage and values are the foundation of our company, and we are dedicated to evolving with the everchanging design industry to stay at the forefront of the market. Your perspective on the demands of the constantly evolving industry is greatly appreciated. We agree that while it can be challenging, it's not necessarily a con for individuals with a strong work ethic who are driven by the fast-paced nature of the design world. Your insights are valuable for potential candidates who are considering joining our team. We sincerely thank you for your loyalty and the contribution you've made to Stark Carpet over the years. We look forward to many more years of success and collaboration. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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