Do yourself a favor and bring your talents elsewhere! - Account Manager Stark Carpet Employee Review

1.0
Nov 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Get to meet and work with some cool people.

Cons

Not enough time in the day. But most toxic working environment I have ever been apart of. No wonder everyone has been there for 10+ years. Because it’s a cult that encourages a hostile working environment that turns an eye to office bullies. Old school people who have not transformed with the times. All are oddly obsessed with themselves and think they are gods gift. When in reality all the day is walk around and play all day.

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Stark Carpet Response
2y
Hello, Thank you for sharing your thoughts about your experience at Stark Carpet. We appreciate your honesty, and I want to express my sincerest apologies if your time here didn't meet your expectations. Creating a positive work environment is paramount to us, and it's disheartening to hear that your experience fell short. We take all feedback seriously, especially regarding the work culture and any concerns of a toxic environment. Rest assured, we are taking steps to address these issues and foster a more supportive workplace for everyone. I understand your concerns about the longevity of our team members. While many have been part of our family for a significant time, we aim to embrace diverse perspectives and continuously evolve with the changing times. It's regrettable if this transition wasn't evident during your tenure. Your comments regarding office dynamics and perceived attitudes are important to us. Our goal is to create an environment where every individual feels valued and heard. I'd like to extend an invitation to further discuss your experiences to gain more insights and learn how we can improve. Your perspective is invaluable to us as we work toward creating a more positive and progressive workplace. Please reach out to me directly at cstark@starkcarpet.com. Once again, I apologize for any negative experiences you encountered during your time with us. We genuinely wish you the best in your future endeavors. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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