Does Stark Carpet pay their employees well?

According to anonymously submitted Glassdoor reviews, Stark Carpet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Stark Carpet. This rating has been stable over the past 12 months.

How satisfied are employees working at Stark Carpet?

63% of Stark Carpet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Stark Carpet 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Stark Carpet?

Account Manager (18) , Sales (5) , Sales Associate (5) , Showroom Manager (4) , Photographer (2) , Project Coordinator (2) , Project Manager (2) , Sales Account Manager (2) , Sales Project Coordinator (2) , Showroom Assistant (2)

What are the pros of working at Stark Carpet according to real employee reviews?

"Great people to work fir" ((in 17 reviews)); "Great benefits" ((in 7 reviews)); "The manager in this store is amazing." ((in 5 reviews)); "Since the 3rd generation ownership joined the business the culture has changed for the positive." ((in 5 reviews)); "Good work/life balance." ((in 3 reviews))

What are the cons of working at Stark Carpet according to real employee reviews?

"Management is absolutely clueless and unprofessional." ((in 10 reviews)); "Low pay if you are part" ((in 7 reviews)); "Could do with some better training for new starters as this can be a challenging environment for people from design backgrounds without much sales experience." ((in 4 reviews)); "Hostile work environment Good days when managementnin a good mood and bad when they’re not" ((in 4 reviews)); "Communication can still be a little bit of a challenge but it was improving prior to my departure" ((in 3 reviews))

What are the top reviewed Stark Carpet locations?

New York , Calhoun , Chicago , Charlotte , Houston , Los Angeles , San Francisco , Washington , Dallas , Hollywood , Boston , Atlanta , Morristown , Glen Cove , Syosset , Troy , Texas City , Minneapolis , Fairfield , Stamford , North Palm Beach , Palm Beach

Stark Carpet reviews

Great company for trade sales pros - Account Manager Stark Carpet Employee Review

5.0

Nov 28, 2023

Account manager

Recommend

CEO approval

Business Outlook

Pros

For anyone working in sales in the interiors industry, Stark is a great place to build a career. The initial interview process was simple and the transparency around expectations, salary, and support was so refreshing. Stark really laid out a training program that made me feel like it would keep me engaged and allow me get some hands on experience really quickly. The Stark values are central to daily activities and honestly for anyone in sales they are refreshing and inspiring rather than just jargon. I'm relatively new to custom rugs and all of the options Stark offers but was able to really grasp the differences quickly through the training process. Also I have been here a short time but have already had access to the CEO on multiple occasions, both in person and through Town Hall video calls where essentially he addresses any questions concerning the company. They take employee feedback very seriously and will often revisit any issue that comes up until progress is made. CEO Chad Stark is really passionate about the brand he heads and it seems like managers in all departments really want to see you succeed. Training staff In New York the staff is large but you really have access to operations and design assistance at all times. Other sales staff often acts as mentors and some of them have been here for more than 30 years! The also have business managers to help you build loyalty with your designer clientele and have opted for a trade-preferred business approach which enables you to meet a neighborhood client that is possibly just looking for a new rug and doesn't have/need a designer. If you are savvy at CRM clientele building Stark has a good, active system in place and supports usage through some great training. Business is good and the manager I report to knows how to keep me motivated to seek new accounts and get my estimates built up. If you take pride in your work and really love helping clients find the right solution, Stark is a great option as they really can achieve almost any look or feel for rugs and carpet. Stark is a class act and hoping to settle in here for a while.

Cons

I am new but can't think of any cons so far. I feel like I got what I expected and hope to stay here for a while and build some loyalty with trade clients.

Stark Carpet Response

2y

Hello, Great to hear about your positive experience at Stark Carpet! It's fantastic that you found the initial interview process straightforward and appreciated the transparency around expectations, salary, and support. Your enthusiasm for the training program and how it swiftly immersed you in the world of custom rugs is wonderful. It's impressive that the company values are more than just buzzwords but genuinely inspiring in your sales journey. Your accessibility to me, as CEO, and the emphasis on team member feedback speak volumes about Stark's commitment to its team. It's fantastic that you've found mentors among seasoned sales staff and have a supportive network to help navigate the complexities of the interiors industry. Your feedback for management is insightful, especially about maintaining the engaging atmosphere in the showroom and continuous improvements to tools and resources. It's clear that you value the cohesive effort of the entire team, acknowledging their pivotal role in the company's success. Thank you for sharing your experience and wishing you continued success and fulfillment in your role at Stark Carpet! Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0

May 22, 2026

Ai chief of staff

Recommend

CEO approval

Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1

Stark Carpet Response

1mo

Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO

2.0

May 11, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

Stark Carpet Response

2mo

Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO

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Stark Carpet

Great company for trade sales pros - Account Manager Stark Carpet Employee Review

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