Great Place to Work - Lead Photographer Stark Carpet Employee Review

4.0
Apr 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and core values. Management cares about employees

Cons

Communication is weak from certain teams but when solutions are found they work out for the best.

avatar
Stark Carpet Response
2y
Hello, Thank you for taking the time to provide such thoughtful feedback! I am thrilled to hear that you appreciate our core values and work-life balance, and that you feel cared for by our management team. At Stark Carpet, we strive to create a supportive and inclusive environment, so it’s rewarding to know that our efforts are resonating with our team members. I also appreciate your constructive comments regarding communication challenges within certain teams. We recognize that effective communication is foundational to our success, and your feedback is invaluable as we continue to improve our processes. The points you’ve raised are being taken seriously, and we are actively exploring ways to enhance our communication strategies to ensure that solutions are not only effective but also timely. Your advice to management about prioritizing people, investing in technology, and hiring the right talent aligns perfectly with our long-term vision. The call to invest in technological advancements is particularly timely, and I want to assure you that we are committed to leveraging technology to not only improve our internal operations but also to enhance our product offerings and client services. Thank you again for your honesty and your commitment to Stark Carpet. We look forward to continuing to grow with you and all our valued team members. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
avatar
Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

avatar
Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
See reviews by: Helpful|Rating|Date|All