A Company Focused on All Aspects of Growth - Showroom Manager Stark Carpet Employee Review

5.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

-Given greater latitude and autonomy compared to similar position in other companies -Resources allocated appropriately, allowing responsible/sustainable growth -Developing a principles-based, value-driven organization that, in turn, delivers first-in-class experience for all involved

Cons

-Expected growing pains of any rapidly-expanding business

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Stark Carpet Response
2y
Hello, Thank you for your review and welcome to the Stark Carpet family! It's heartening to hear that you appreciate the autonomy and resources provided to you in your role as a Showroom Manager. We are proud of the sustainable growth we've achieved and are committed to developing a principles-based, value-driven organization that delivers a first-class experience for everyone involved. We recognize that with rapid expansion come certain challenges, and we are actively working to address the growing pains associated with our business's growth. Your feedback is crucial as it helps us identify areas where we can improve and continue to provide our employees with the support they need to thrive. Thank you once again for your commitment to Stark Carpet. We look forward to continuing our journey together, fostering an environment where growth and success are shared by all. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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