No work life balance - Account Manager Stark Carpet Employee Review

1.0
May 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with the Interior Designers.

Cons

Not a positive work environment. No flexibility. Not great pay and barely any opportunities for career growth.

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Stark Carpet Response
2y
Hello, Thank you for your years of service and for sharing your candid feedback. We are glad to hear that you enjoyed working with our Interior Designers, as collaboration with creative professionals is a cornerstone of our business. We take your concerns about work-life balance, the work environment, flexibility, compensation, and career growth opportunities very seriously. Stark Carpet is committed to creating a positive and supportive work environment for all our employees. We understand the importance of work-life balance and are actively exploring ways to provide more flexibility to our team members. We are also reviewing our compensation packages to ensure they are competitive and reflective of the hard work and dedication of our employees. Additionally, we are working on creating more opportunities for career advancement, as we believe in nurturing the growth and development of our talent. Your feedback is invaluable to us as we strive to improve and create a better workplace for our current and future employees. If you would like to discuss anything further, please reach out to me directly: cstark@starkcarpet.com. We wish you all the best in your future endeavors. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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