Outstanding - Showroom Manager Stark Carpet Employee Review

5.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with exceptional people, opinions welcome, being a part of the best in the business

Cons

Nothing that a professional can't handle

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Stark Carpet Response
1y
Hello, Thank you for your outstanding feedback! I am thrilled to hear about your positive experience at Stark Carpet and your appreciation for the exceptional people you work with. It's gratifying to know that you feel your opinions are welcome and that you consider us the best in the business. Your feedback is a testament to the collaborative and inclusive culture we strive to foster at Stark Carpet. We believe that every team member's voice is important, and it's wonderful to see that reflected in your experience. I also appreciate your perspective on the challenges you mentioned. It's reassuring to know that you find them manageable and that they do not detract from your overall positive experience. Thank you for your continued dedication and for being a valuable part of the Stark Carpet family. If you have any further suggestions or thoughts, please don't hesitate to reach out. Best, Chad Stark CEO

Explore other reviews about Stark Carpet

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and workplace is Good. Management is supportive.

Cons

The management is AI forward, but the tech stack is legacy.

1
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Stark Carpet Response
1mo
Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

Cons

The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

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Stark Carpet Response
2mo
Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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