1y
Hello,
Thank you for taking the time to share your feedback. We genuinely appreciate your insights and are grateful for your contributions during your time at Stark Carpet.
We are pleased to hear that you found value in our uncapped commission structure, healthcare access, and the camaraderie among colleagues. Our resourceful showroom is indeed one of our proudest assets, and we are glad you recognized its benefits.
However, we are concerned about the challenges you faced, particularly regarding the financial struggles during the initial years and the perceived lack of support from management. We have recently revised and enhanced our starting pay structure for new Account Managers to better support their financial well-being. Additionally, we are actively reviewing our compensation models to ensure they align with modern standards.
Your comments about management support and the behavior of corporate and warehouse staff are taken very seriously. We are committed to fostering a supportive and respectful work environment.
We appreciate your advice on vetting and training managers. It is crucial for us to have leaders who not only excel in their roles but also inspire and support their teams. We will take your feedback into account as we continue to refine our management practices.
Thank you once again for your feedback. We are committed to making Stark Carpet a better place to work for everyone and hope to have the opportunity to demonstrate these improvements in the future. If you would like to discuss any of these issues further, please contact me at cstark@starkcarpet.com.
Best,
Chad Stark
CEO