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      Stark Carpet

      Engaged Employer

      Stark Carpet reviews

      High Aspirations, Admirable Goals, Missing Direction - Wholesaler Stark Carpet Employee Review

      3.0
      Apr 10, 2025
      Wholesaler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my boss and team, every one of them. Each has their strengths and is able to play to them with our VP's guidance. PTO is easy to take, employees are generally kind and professional. Really enjoy being able to learn from others and their generosity in both sharing information and skills and assisting with projects. Teams such as IT, specific showroom managers and account managers, warehouse team members, and logistics/shipping are especially warm, willing, smart and a pleasure to work with.

      Cons

      Upper management has some challenges within the team of VPs and ownership. There is a lot of politics amongst the team of VPs, a few of them are not nice and often do not respect one another or their respective teams. Ownership is interested and wants to do the right thing, but there is some balance to be achieved between 2nd and 3rd generations. There are also a number of "values" that are asserted yet not followed AT ALL by VPs, managers and leadership and it reminds me of teaching nursery school in the sense that children sometimes need to be reminded to be "kind and gentle". This group needs to be reminded to be respectful and professional. It's PD. I'm specifically referencing PD.

      avatar
      Stark Carpet Response
      1y
      Hello, Thank you for taking the time to share your detailed feedback. I appreciate your positive sentiments about your team, the ease of taking PTO, and the supportive environment created by various teams such as IT, showroom managers, account managers, warehouse, and logistics/shipping. It's great to hear that you enjoy learning from others and value the generosity and professionalism within our organization. I acknowledge the concerns you’ve raised regarding upper management and the challenges within the team of VPs and ownership. It is important for us to address the issues of politics, respect, and adherence to our core values. Your feedback about the need for respectful and professional behavior is noted, and I agree that it is crucial for our leadership to embody the values we communicate. Your advice to management is invaluable. We are committed to making Stark Carpet a better place to work for everyone. I would love to discuss your feedback in more detail and explore how we can address these issues effectively. Please feel free to reach out to me directly at cstark@starkcarpet.com to continue this conversation. Best, Chad Stark CEO

      Explore other reviews about Stark Carpet

      5.0
      May 22, 2026
      Ai chief of staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture and workplace is Good. Management is supportive.

      Cons

      The management is AI forward, but the tech stack is legacy.

      1
      avatar
      Stark Carpet Response
      1mo
      Hello, Thank you for sharing your experience and for your positive words about our culture and management team. We're glad to hear that support and collaboration are coming through in your day-to-day work. Your feedback on our technology infrastructure is noted and appreciated. Modernizing our systems is something we are actively investing in, and input from team members who work within these tools every day is valuable as we make those decisions. We're happy to have you on the team and encourage you to continue sharing your perspective with leadership as we continue to evolve. Best, Chad Stark CEO
      2.0
      May 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

      Cons

      The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

      avatar
      Stark Carpet Response
      2mo
      Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
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