1.0
Aug 15, 2025
Former employee
New York, NY
Recommend
CEO approval
Business Outlook
Pros
If you enjoy constant adrenaline spikes from last-minute changes, you’ll thrive.
Cons
The work environment was frantic, with schedules and assignments changing at the last possible second, often without warning. Staff were expected to handle frustrated customers without adequate tools or authority to solve problems. Training was minimal, so mistakes were common and you ended up apologizing for things you didn’t even control. It felt like being thrown into the deep end every single shift, hoping you’d figure it out before the next crisis hit.