TodayTix reviews

3.1

48% would recommend to a friend

(134 total reviews)

Brian Fenty

51% approve of CEO

46% positive business outlook

TodayTix has an employee rating of 3.1 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TodayTix employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

134 reviews
3.0
Dec 13, 2020

Intelligent team held back by insecure leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who do the actual work are smart, some of the smartest you’ll work with. Colleagues are good at what they do, helpful, respectful, and humble to boot. A day-to-day where you are challenged and regularly solve interesting problems alongside curious co-workers you can learn from. TodayTix operates like a typical startup, fast-moving initiatives, lots of testing, trial and error, and iteration, which is a pro for folks who like that kind of thing. If you’re someone who has good instincts and is willing to ask for forgiveness rather than permission, package your ideas well and you’ll be able to push a good number of things forward here. Other pros include 401k matching (rare in startups), snacks and sometimes dogs in office, nice views in TriBeCa, free Broadway shows from partners, lunch and happy hour once a week, stock options. Leadership is good at selling so the value of the company is high and positioned to be acquired for a good sum but vesting doesn’t happen until year 2. Externally, the brand is strong in the theater and niche tech so a good resume builder for tech work. Probably the only cool place to work for people who really love theater.

Cons

The leadership. Plagued by inexperienced and toxic leadership from the very top with distrust, poor management, and insecurity. Depending on the team, VPs either don’t want to or make poor decisions but don’t want to be accountable. This can be used to your advantage if you want to take on pet projects and build out your experience since leaders don’t want to take ownership. Other toxic behavior: nepotism, VP monitoring direct reports’ social media, tolerance and protection for leaders who push employees to tears, no WFH or flexible hours policy because they doubt you when they don’t see you. On occasion, the co-founder will start calling your personal cell outside of work hours. Leaders trap good talent because they’re adept at selling the dream to the inexperienced and doe-eyed. Employees who left have jumped on to companies like Google, Instagram, Facebook, Disney, Amazon, iHeartMedia and other D2C startup brands like Casper, or tech brands like ClassPass. Few left feeling positively about TodayTix. You’ll advance if you are willing to have no life, play the game, and befriend leadership. Those who can’t be bothered and are worth their weight in their work see it for what it is, put in their time but eventually jump ship towards something better. If you’re looking for a career pit-stop or stepping stone and a great peer network, TodayTix is a place for that, otherwise don’t get attached.

1.0
May 1, 2024

Stay FAR away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free broadway tickets (sometimes) Remote/hybrid flexibility Your coworkers

Cons

Where to begin? (I will say when I joined this company it was actually a really nice place to work, but nosedived into a place that cared about profits and image over customers, guest experience, and employee well-being) The work environment is toxic. There is this high school mindset with management and upper management. Very Mean Girls. They gossip about employees constantly. If they decide they don't like you then your time there will be miserable. And if they do like you, then you can never have even one bad day or that will move you to the bad list. Managers claim to be there for you, but they have trouble realizing that you have a life outside of the company and that you are human beings. They expect you to dedicate your life to the company (who is paying you so poorly it's laughable). Those managers who try and advocate for their employees are all bullied into leaving the company. Their anti-union attitude is disgraceful. If they even smell an inkling of unionization, they squash it and blast anti-union propaganda. They know if the company unionizes they won't be able to exploit employees the way they've been doing for years. I watched several departments get outsourced to a countries where they can pay them dirt and work them ragged. If your department doesn't get outsourced, it'll probably get automated. There were a number of layoffs that happened while I was with this company. All of them were conducted poorly, in a hunger games style fashion. They need to make you afraid to lose your job so you'll accept less than the bare minimum from them. The benefits aren't what they claim to be either. "unlimited PTO" but if you use what they determine is "too much" of the "unlimited" PTO they offer, they'll call you into a meeting and yell at you and degrade you, even if your PTO was approved by your manager. I was afraid to use my PTO while I worked there. I was also afraid to take my sick time, even if I was sick. They made you afraid to have a work/life balance. The health insurance was once great, but the company decided they were paying too much for health insurance and switched to a plan so pitiful, that you're better not having health insurance at all. The hybrid work is nice, but if you're not in the office you're on the bad list. They want you in the office so they can micromanage you. They will bully you into coming into the office. They'll tempt you with free lunches. But the office environment is awful. They do not trust that you're actually doing the work you're paid to do. And if you actually need your manager's help?? GOOD LUCK. They usually leave you to figure it out and press you to be more "independent" so they don't have to deal with the issues going on. Lastly, the CEO is honestly pretty dull. He makes poor investment choices and when they don't succeed, another layoff happens. He's so AI crazy and so incredibly cheap that if he could only use AI, he would. He doesn't want to pay people. He wants to squeeze everyone that works there for all their worth and then discard them when he's done with them. He's also so completely out of touch. He boasts record profits but refuses to pay workers a living wage. Several people I knew had to work another 2-3 jobs just to afford rent in New York City. How can a multi-million dollar company claim they have no money to pay their workers? Overall, it is an incredibly toxic environment where managers will put you down and degrade you so they can exploit you and pay you pennies. It will seem nice at first!!! Trust me, it will. But this company is going DOWNHILL. I'd be surprised if it lasts another 5 years.

1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

The company truly does stick to their mission. Excellent health coverage, some pretty cool people and fun non-work related activities (trivia Tuesdays, meeting other employees in your own little 30 minute “donuts.”)

Cons

Management was awful and did not respect boundaries at all (once my manager set up a meeting after I had signed off for the day to go over something I had done wrong, rather than just email me about it). Poor training from said manager that came to bite us later down the line and getting reprimanded when you informed them that you had not actually been taught how to do a task. I regularly received slack messages asking me to do something while I was having dinner with my family or putting my children to bed or on my days off. Many, many meetings that easily could have been emails. I truly dreaded coming in each day.

Viewing 1 - 3 of 134 Reviews

Glassdoor has 149 TodayTix reviews submitted anonymously by TodayTix employees. Read employee reviews and ratings on Glassdoor to decide if TodayTix is right for you.