Over worked and not valued - Custoner Service Representative TodayTix Employee Review

1.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH Free tickets Nice coworkers

Cons

Under paid for the amount of work that we do. Upper management in CS is awful and very problematic. Constantly changing how we do things, and if you make any mistakes they will never side with you.

Explore other reviews about TodayTix

5.0
Feb 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative and kind coworkers who genuinely want each other to succeed Leadership is open to feedback and encourages new ideas Opportunities to take ownership of projects and grow professionally Fast-paced environment that keeps the work engaging Good exposure to different areas of the business

Cons

Fast pace means priorities can shift quickly Busy seasons can require extra flexibility As the company grows, processes are still being refined

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

There is nothing meaningful to highlight. The only thing present is an overwhelming amount of work that never seems to end.

Cons

• Work is repeatedly pushed as urgent at the last possible moment, forcing constant rushing and overtime • Employees are regularly pushed into all night work just to meet unrealistic deadlines • What should be occasional urgency has become a constant pattern that leads to exhaustion and burnout • Ongoing pressure and instability have made employee departures frequent and routine • High turnover has become a normal outcome due to sustained workload pressure

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