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Tropical Smoothie Cafe

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Easy, fun, and good tips - Customer Service Associate Tropical Smoothie Cafe Employee Review

4.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

My store had hourly tips that would be added to your hourly wage, so that was a great and unexpected plus. My hourly wage was 8.25, with a varying hourly tip of around 1.00-1.70 (depending on that week's tips that would then be divided among the total employee hours), so on a good week I would get paid 8.25+1.50= 9.75/hour which was good for the easy job that it is. A typical day would be working on the smoothie station for the first half of shift and and then the kitchen for the other half, but it can vary depending which station needs more help. In the smoothie station, it's pretty self-explanatory.. the recipes for all smoothies are posted above the fruits for reference, and might seem overwhelming at first but I was able to memorize all smoothies by the end of my 2nd week working there. The kitchen station, it is the same, recipes are posted above the food items. On down times, we restock the fruit, prep the food to be cooked in the back, wash dishes, clean, etc. It's pretty easy and such a laidback job for young teens. You work with a lot of young teens as well, so it's hard to get intimidated by your fellow workers.

Cons

The actual job is easy itself, so no complaints here. Pay rate is reasonable, so I cannot negotioate a higher pay because the compensation for the work is actually pretty decent! One con I could think about, however, is there is little room for advancement. The managers at my store have been there for over 3-4 years and don't seem to want to leave yet, or at least can't for the time being. So you'll probably be stuck working the same position for a while before expecting a promotion, if any.

Explore other reviews about Tropical Smoothie Cafe

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Hired me while under 16, gained a lot of experience, amazing crew, and flexible schedule.

Cons

Often had to go in early, but wasn't too bad for me because I am a morning person.

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Basically all the employees are super nice and it’s a super chill environment and if you brought a friend to get hired also it was a lot more fun

Cons

The management is atrociously bad , like it’s ridiculous how badly managed the store I worked at was; our managers were super super nice as people and were pretty understanding if you worked while being in school but like nothing was ever organized and the owner literally took forever to supply us with things if we ever ran out (like pens, markers, brooms, etc). No one was ever put into the system right away so you had to keep track of your hours on your own for the first couple weeks and when you were finally put into the system you literally would have to constantly ask the owner to put your hours in for payroll to get paid for those weeks. Basically the only way to get hired is if you already know someone who works there which can honestly go either way. There was always someone quitting which would completely ruin the schedule and make us constantly short staffed which was terrible to work through; working when corporate came was absolutely horrific and our owner never ever kept his promises to reward us when we did well after corporate visits. The only reason I don’t give Tropical a one star is because everyone I worked with was super nice and funny. Being a shift lead was a ridiculous amount of work for only a dollar per hour extra and we never ever got raises outside of the minimum wage in the city being raised.

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