Run as fast as you can!!!
Pros
Massages, manicures, unlimited overtime, and Dunkin donuts fountain machine.
Cons
This is the most petty employer in the world. They have so many rules that the set you up to get fired. (I did not get fired, I quit) Section Managers and team leads constantly stand over you and micromanage everything you do. Everyone that works there calls it the "plantation" or the "slave yard." For your entire shift you get nothing but ignorant customers that cannot operate a cell phone, a computer, and think that food stamps is a source of income. You will spend 30 minutes on a call with a customer that thinks they receive emails to their Facebook inbox. The entire place is a circus. Section managers and team leads are robots with no souls. You will never move up in this company. I am so relieved I am not there anymore.