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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.5

57% would recommend to a friend

(30,846 total reviews)
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Chrissy Taylor

77% approve of CEO

61% positive business outlook

Enterprise Mobility has an employee rating of 3.5 out of 5 stars, based on 30,846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

31K reviews
2.0
Sep 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Reasonable benefits package, decent people to work with, get to test drive all the latest make and models, hourly + overtime as a management trainee.

Cons

Expect to wash and vacuum cars in your business attire when it's 0 or 100 out (this includes women). Guys must wear white, button down, long-sleeve shirts and a tie, with khaki slacks, and dress shoes, and must be clean shaven every day (no facial hair what-so-ever). Women must be very conservatively dressed. Expect AT LEAST a 50 hour work week, every week, and go some days without a lunch. A typical day is from 7:15 am until 6:45 pm M-F, and from 8:45 am until 1:15 pm about three Saturdays a month. Expect this job to completely take over your life...It will. You will be expected to sell three different types of company provided insurance, roadside assistance, gas, and GPS in which you are not compensated for, but rather rated against everybody in your region (around 4-500 people)....This percentage of sales, along with several other factors allows you to be eligible for a promotion (You must be with the company for at least 9 months, at that point you will be required to complete what the company calls "The Grill" in which you are literally grilled on every aspect of the company by several different upper managers at the same time). If a position so happens to open somewhere in your region, plan on moving at least 100-400 miles away from your current location over the weekend with about a week's notice. Once you get use to working with the same group of people every day for about six months, there is a major shift in employees and management to allow for promotions and the constant turn-over in employees so you are forced to learn the new guys style of management, and may have to deal with some extremely lazy people. Every day is a constant scramble for cars, you will start each morning off with around 30-60 reservations and literally have 0-10 cars sitting on the lot, your area is assigned a specific number of cars each month and you are suppose to share this amount of cars with your entire area (which could be anywhere from 5-20 branches), each branch having about the same amount of reservations. SO when a family of four comes in for their minivan reservation at noon on Friday to go on vacation that weekend, you're left standing there at the counter getting your a** chewed out by that customer for not having one vehicle on your lot, or trying to talk them into the one Chevy Aveo you have sitting out front, and after you call every branch in your area to beg for a minivan and none of them will give you one of their vehicles because they are trying to prevent being in the same situation, you have to begin apologizing to the customer for something you have absolutely no control of what-so-ever as they storm out of the office screaming, "I will never rent from this place again!" You get paid every two weeks, and after taxes and insurance it comes out to right at $950, so that's $1900 a month, and $22,800 a year. If you figure what you get paid hourly after taxes it comes out to be about $9.50 an hour to be a customer service rep, a salesmen, and a car prep.

2.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

You’ll learn a lot about the business model, sales, and customer service, and it looks good on a resume. If you can put up with the downsides, it’s a decent stepping stone for future opportunities.

Cons

Working at Enterprise Rent-A-Car is a grind. The hours are insanely long, you’re stuck cleaning cars and driving people around nonstop, and weekends are mandatory. If you want to move up, you have to hit monthly sales goals, and some locations make that almost impossible. The job itself isn’t stressful in the traditional sense, but dealing with rude, demanding customers day in and day out gets old really fast. The culture is similar to that of a fraternity house. There’s a huge focus on sports and competition, and it feels like if you don’t buy into that, you’re completely out of place. The pressure to fit in is overwhelming, and it often crosses the line into bullying instead of friendly competition. If you’re not into that “alpha” mentality, the whole work environment can be miserable.

5.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Enterprise has helped give me to tools to develop me into a more confident employee! The people that work at Enterprise genuinely have cared about my development and about who I am as a person. I have had to opportunity to hold multiple positions and increase my pay substantially. The performance based aspects of the company lend a hand to continued growth and improvement.

Cons

The hours can be long, if this is something that you would struggle with I would look elsewhere but, if you are the type of person that is driven by continued reward for hard work and performance I would not shy away.

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Enterprise Mobility Response
2y
Thanks for sharing your positive experience! Our promote-from-within culture means we provide the training and development you need to keep growing and advancing your career. The sky’s the limit at Enterprise!
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