Pros
Corporate Training was very well done and organized. I felt that every time I went to a corporate training event as a trainee that I was getting closer to understanding how the business was run and how I wanted to grow my career outside of being an employee at a branch.
Cons
Essentially a sales position, dealing with angry customers 80% of the time and feeling like an uber driver. As a female in this position you "get used to" male customers making uncomfortable comments and are expected to drive those male customers/pick them up in the dark. You will also have to drive to sketchy neighborhoods. These "sketchy" neighborhoods include people shooting up drugs on the side of the road or gang-affiliated areas where you have to "find your store's cars." If you want to be successful, you need to cut corners by doing whatever it takes to make a "sale," this includes offering coverage that is not always necessary to the customer renting the car. Those that have a strong work ethic, who are smart, and want to grow within the company end up leaving after a short amount of time due to the lengths you have to go to if you want to work in a position that deals with upper sales, hr, risk management (basically outgrowing a branch employee position). If you want to get to this level in your career, you will grind between 1-3 years to get there and won't have a social life.