Everything? There is a reason the reviews are so bad.
I eventually decided to leave because the job was taking a physical, financial, and mental toll on me.
You are expected to work 50 hour weeks. 13 hour shifts are regular, and at times you won't even get a break in those 13 hours, particularly in the Summer. It's a 7 day operation and there is no consistency to the schedule, your days off will always be different so you basically cannot plan to do anything outside of work because you may be working.
You make 50k *dependent* on the fact that you will be putting in at least an additional day's worth of overtime every week. Of course, the more hours you work, the more the branch spends on personnel, and the less managers will get paid out. So if in the winter there is a slow night, managers will "encourage" that you leave early and essentially cut your pay.
Aside from the job being physically and financially draining, managers are completely inadequate. They only got promoted to that level because they knew someone higher up that vouched for them, who probably was just as inadequate as themselves. You basically need to drink the kool-aid to get anywhere. If you don't eat, breathe, and bleed green, they don't want you. They will make it near impossible for you to get promoted and will gossip about you to other managers until you feel like you have no choice but to quit. You are fully expected to come in giddy and excited to work 13 hour shifts, Saturdays, Sundays, at 5:45am if you are at the airport. You are fully expected to come in to work even if you request to use a sick day because you are not feeling well. They frown on you taking vacations even if you request it months in advance and you have the choicetime days for it. Managers want you to give up basically everything and hand your life over to the company to prove that you want to be promoted. In a little over a year, I know of about 20 people that have left the company. This job has a very high turnover. Understandably so since it is simply unsustainable. Managers couldn't care less though. All employees are to them are bodies, at least at the lower levels. They just need a body to take a return, check a customer into a car, answer a phone. I literally have had managers say they "need a body" on counter. Talk about demoralizing. You (hopefully) don't go through 4 years of college to just be a "body." If you have offers from other companies, or you can continue applying until you find something better, please do so. I received an offer after about a month into my job search, and I decided to ignore the horrible reviews and accept it. After a while, the job gets very repetitive, you notice why there is such high turnover, and you eventually decide you deserve better.
