Epic Program Manager/Implementation Consultant reviews

3.3

59% would recommend to a friend

(359 total reviews)
avatar

Judith R. Faulkner

95% approve of CEO

76% positive business outlook

Program Manager/Implementation Consultant employees have rated Epic with 3.3 out of 5 stars, based on 359 company reviews on Glassdoor. This indicates that most Program Manager/Implementation Consultant professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Program Manager/Implementation Consultant professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

359 reviews
2.0
Jul 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Training at Epic is pretty comprehensive - they offer some very interesting class. You will get trained in the technical aspects of your application, but not in how to actually do your job, though. The health plan is fantastic. There is much opportunity to learn and become specialized in a certain area. The campus is appealing, but you will spend a majority of your time cloistered in a small office.

Cons

This job really burned me out. I spent a majority of my days living in fear. Mentors are people who've put in long hours and have technical expertise - not people who can actually coach and mentor. Furthermore, my "boss" was someone I saw every couple weeks and hence did not develop a close relationship with. My day-to-day tasks were supervised by another overworked employee who had little time to coach me. I consistently felt horrible about myself - my personal life became a disaster and I let my health go. Salary is nice, but the company makes you put everything on your personal credit card when you travel, then wait a month for reimbursement. There is no time for professional development once you start working with a client. Expect to work long hours and weekends. Don't expect to get recognized for your work. Overall, it was a learning experience but I wouldn't say "great first job out of college." I got out after 7 months and am now piecing my life back together. Find work at another company -- although people who work in HR seem to have it pretty good.

2.0
Mar 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reason to come work for Epic is the above average starting salary, particularly when you take into consideration the cost of living in Madison. Depending on your Team Leader, you may have the autonomy to do your work in a manner that you see fit but this may quickly come to an end if your practice isn't the "Epic way." Many people complain about the amount of hours that they work at Epic and there may be merit attached to these complaints but this has not been my experience. I have found that as long as you learn to say no to you can get by working 40ish hours a week.

Cons

The biggest downside is the lack of solid management. Upon coming to Epic after having graduated with a business degree and running a company of my own through college, I was put under a Team Leader who had not been with the company more than a few years and had little to no management skill/experience. It appears that promotions to management are not based on managerial talent but on popularity and shear number of hours worked. Another downside of working at Epic is that they recruit people (myself included) who have no background and/or interest in healthcare IT. I believe that this is one of the primary causes of their high turnover rate as most of these people didn't want to be there in the first place.

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