Epic reviews

3.3

53% would recommend to a friend

(6,084 total reviews)
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Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 5, 2020

Used to love, Can no longer recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salaries (for Madison) Cool campus & good on campus food options Health insurance is really solid

Cons

Happiness and success is very dependent on the customers that you're assigned to. Culture of anonymous feedback that may or may not be shared with you is toxic. Leadership is pretty out of touch with common employees and focuses on "culture" and drinking company kool-aid rather than effectively addressing staff feedback and issues. COVID response has been borderline incompetent from a staff perspective. No data has been shared with staff indicating why we're being brought back on campus, or why remote work isn't working. Leadership claims they're being data driven, but not sharing any of that data at a company that purports to "share everything, the good and the bad." This isn't the time to play black box when realistically people's lives are on the line

2.0
Aug 3, 2020

Worst in KLAS

Recommend
CEO approval
Business Outlook

Pros

-Decent pay for the area, especially for many who come to Epic as their first position -Work is meaningful -Coworkers are component and he's working -campus is nice and the food is good

Cons

-Upper management is completely disconnected from day to day life. This means that concerns aren't truly heard and are dismissed if it doesn't align with their "vision" -Absolutely 0 work-life balance, even if you say no multiple times. It is nearly entirely dependent on luck and on your randomly assigned TL. -They continually disregard your opinions/desires for both internal and professional growth, because it's "what's good for the customer and best for the patients". When in reality it's just an excuse to not focus on their employees at all -success and happiness also dependent on what projects you are assigned which historically both TS (technical services, and IS (Project managers) have very little to no control over -true professional growth is difficult because of the flat structure. The flat structure also is a daily impedement to changes at the micro and macro level -no vision for long term retention or plan to keep employees happy and successful. When pushed on it, small improvements which are standard at many comptetors are sold to the at large company as huge wins -compensation and healthcare is good/competitive but most other benefits are not including vacation, WFH policy, travel policies, professional development, education credits, and others -no focus on diversity or inclusion (not even a CDO). When pushed/asked several times, they decided instead to make a council that allocated that responsibility along with their full time jobs -managers aren't managers. They're people who were picked as a favorite or were good at the job they were hired for - NOT people who are good/built for being in upper management. This provides a disconnect and leaves certain folks in the dust/without help and others who don't deserve to be spotlighted with glowing reviews because there is no system or standardization to ensure a good employee experience. -they COVID-19 response has been a complete disaster. For a HEALTHCARE company that claims to have "the patient at the heart" they put ours and others lives/livliehoods at risk by forcing travel and work from work and are now doing the same thing with the return to work policy. They would rather see people leave, use all their vacation time, or go part time (and have a negative customer impact) than to simply do what's right and stay home all for the sake of "culture" with 0 efficiency gains to back it up besides anecdotal "hallway conversations"

Viewing 427 - 429 of 6,084 Reviews

Glassdoor has 6,360 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.