Epic reviews

3.3

53% would recommend to a friend

(6,089 total reviews)
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Judith R. Faulkner

70% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Compensation for beginning roles is fantastic. You won't find a better place. Epic has a sweet campus but don't be fooled into believing everyone has their own office.

Cons

No work/life balance. You will get into work at 7:15 am and leave at 6:00 pm. Epic can't hold employees due to this. As a result of Epic losing many employees after a year or two, their base level managers have only been with the company for maybe a year and a half to two years. The training system is not effective for all learning styles. If you learn best by having little hands on instruction and can read a 400 page manual and know the system inside and out, then you'll have no problem.

3.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great salary and bonuses -Lots of opportunity and responsibility early on in your career - get to work alongside best hospital leaders in the US. You'll get thrown in the fire and aren't going to spend your first two years behind the scenes or as a note taker, like you may at other consulting type positions. -Good benefits -Young and intelligent workforce

Cons

-Not a lot of structure - company internal structure and policies seem to change drastically every year and a half. Unclear of what the path is for upward mobility. -Once you've done 1 or 2 projects, there's not a lot left to discover. Your job role and responsibilities never really change or grow and the work can get pretty monotonous. Management's idea of keeping longer tenured employees engaged is by throwing them into a new application. -Management is young and inexperienced. -High-stress atmosphere. Expectation that you need to always "do more". Often that "more" comes in the form of internal work and process changes which is in turn not very well thought out.This leads to a very Ivy League competitive atmosphere of "one-upmanship' and the aforementioned cyclical behavior of internal processes/structure.

2.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The health insurance is quite good, and by and large co-workers are smart, interesting people. Some people do seem to like it here, though I have not been able to figure out why.

Cons

Training: The generic "app camp" training prepared me for about 10% of the workflows I actually test, and the QA training was a joke (~ 2 days of poorly presented material). Apparently they are working on a more comprehensive QA training program, but for some reason they did not have that up and running for the summer during which they increased their division staff by over 30%. Structure: The company boasts a "flat" management structure which is just not working out. Nobody takes responsibility for actually managing projects or workloads, and the designated team leads seem to only be team leads because they are experts at pushing work off of their plate and onto the plates of others. Future: This company relies on hiring people who are smart and ambitious enough to basically train themselves to work with extremely complex software. During my first two months, I honestly thought they had hired so many people to weed out the weak, so to speak (my team lead referred to the team's training method as "throwing us in the deep end"). But since, I've found out that they've actually got that much work to necessitate increasing their workforce so drastically in such a short period of time. Turnover is going to be high, especially in the QA division, in the coming months/years, which does not bode well for the company or for those who stay behind. The product: the software is a mess. Not intuitive at all. No wonder clinicians hate it so much. Workload: Varies, from what I can tell. I know of someone who has a 8/9-5 schedule. I know of QAers who work 70 hours a week. I know my team has more than we can handle right now. Can't speak to other roles, except for the fact that I get emails from developers at midnight, occasionally.

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