Epic reviews

3.3

53% would recommend to a friend

(6,085 total reviews)
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Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

This applies only if you are an Epic TS - This is a relatively high starting salary considering how much background knowledge you're expected to know. Good job security as long as you work hard (healthcare IT isn't going anywhere and Epic has the healthcare IT market locked down with very lengthy contracts). If this is your first 'real' job, this will help you learn how to work in a office setting efficiently and deal with a variety of personalities in a professional manner.

Cons

This applies only if you are an Epic TS - Very limited opportunities for growth within the company. The actual technical knowledge you gain on the job will be arguably useless unless you want stay working in or with Epic, since they use a programming language (called Cache) that virtually no one else uses, are very far from industry standard in their technology practices, and hospital operations differ greatly from most other industry operations. Moreover, an Epic TS arguably gets the worst of all worlds: they are forced to spend a great deal of time looking at obscure code problems (which is not career-building and sounds close to QA to most people), do not get as much client-facing experience that IS get (which grants the flexibility to land a consulting job easily), and are paid far less than a developer (don't let others trick you, the whole point of working is generating income). There is also a low level of commitment (compared to other companies) for educational reimbursement/continued professional development, which is unfortunate because both the IT and healthcare world would expect potential hires to gain more certifications/credentials as they age (reducing employee marketability). Technical services just means you're tech support, and you'll be advancing career-wise as a tech support person, with all of the respect and opportunity that being a tech support guy will bring.

4.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Great place to work straight out of school or if changing professions. A great way to get your foot in the door of the IT/Healthcare industry.

Cons

Can face long hours. The work is bound to get mundane and monotonous after a while; keep doing the same thing in and out for days at end.

1.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

They say that you get paid a lot but that's mostly for folks who are able to suck up and stay at the company pushing paper (emails) all day. The average tenure here is about 1-2 years for project managers, and there's a reason for that. You could eat food on campus or go out so there's an option. Order in.... but then you have to give directions to buildings they won't know the names of. It's not like the campus has separate addresses for each building. Also, walking to the cafeteria can be pain in the butt, especially if you live on the opposite side of campus.

Cons

Your future employment prospects are terribad after Epic. No one will hire you. Then you'll have an entrepreneurial drive. Really do hope that works out... but it's been two years since Epic with not much progress and no sales? Where's the fast track to success? That's where working at Epic gets you - nowhere. Be prepared for a serious case of depression - they use you like a toy and forcibly harass you throughout your employment, and yes even after Epic they will for various reasons (e.g. non compete, negative reviews of Epic, negative publicity of any sort for that matter, etc.). You travel on the plane most of the time. This isn't too bad until you realize that you'll be coming in late night and have to show up in the office the next morning. If you have multiple customers then you'll be on the road the vast majority of the time. They take over your private life, and there is no work-life balance. They try to control every little thing you do in your life, but they don't take responsibility when things go south. They expect you to do everything yourself, to which I say no, not a chance. Draw the line. Did I mention you're basically just ensuring that software is installed correctly? It's like Best Buy's Geek Squad for hospital organizations.

Viewing 5488 - 5490 of 6,085 Reviews

Glassdoor has 6,361 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.