Epic reviews

3.3

52% would recommend to a friend

(6,077 total reviews)
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Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Mar 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The people I work with are nice, generally smart and competent, and care intensely about the success of our clients. Fellow team members will pitch in to help if you're in a rough spot. The work is generally interesting and challenging, and you have the opportunity to advance rapidly if you have success in early projects. The compensation is generous, especially given that new hires generally have minimal background in healthcare IT, and raises can be considerable. The campus amenities are great. Having your own office straight out of college is a luxury, and the company cafeteria is amazing (just hope you have time in your day to actually sit down and eat).

Cons

It's hard to maintain a work-life balance. I often spend long hours at the office, and spend most weekends thinking of all the stuff I should be doing (whether I actually do it over the weekend largely varies). Overall, I think I average nearly 60 hours a week, but always feel it's insufficient to get what I need done. Even in what is generally considered a low-travel position, I still have been averaging a business trip a month for the last 2.5 years. The high workload leads to rapid employee turnover, which can make it challenging to ensure continuity on longer term projects. Epic is chronically under-staffed, and as a result the quality of our product suffers. I'm regularly appalled by the bugs that I see in our code and the length of time they are allowed to persist. Who you get as a team lead (direct manager) is a total grab bag and had the potential to really stymie your growth at the company. I've been lucky to have an experienced TL who's very supportive and tries to keep me from getting excessively over-burdened, but not everyone is as lucky.

2.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Hire (almost exclusively) straight out of college, very competitive pay for an entry level job. Quick promotion if you are the 'right type' of person. There is a strong culture that pushes for one particular kind of person. Great cafeteria. Lack of a traditional 'corporate' culture.

Cons

1. They do not provide references. If this is important to you do not even apply. Difficult to move to your next job. Failing to provide references for its employees, when a company that hires almost exclusively young people is inexcusable. Non-compete agreements hamper your job mobility. 2. Unsustainable customer support model. They have a developer and customer support staff shortage and their solution is to get everyone to work longer hours without compensation. 3. Difficult to move between applications, jobs or roles. Middle management have no idea what they are doing.

2.0
Mar 18, 2014

Intelligent employees but poor work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart colleagues, good pay for a starting position, good training. If you are right out of college this is a great place to work for a few years to gain experience.

Cons

Expectations for work hours are very high. You are rewarded for hours worked more so then for quality of performance. Managers have no management experience. New employees with experience will not be utilized effectively.

Viewing 5566 - 5568 of 6,077 Reviews

Glassdoor has 6,353 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.