Epic reviews

Rather than letting the people they hire largely on the basis of their intelligence act independently, there is a heavy focus on following processes. Management is constantly inventing new ones, which you can either follow and stay that many more hours late per week, or ignore and be reprimanded. Epic also will not write you letters of recommendation, which can hurt when job hunting in the future.

The upper management does not care about you and neither does your TL (your direct supervisor). They're only concerned with the customer. We have been berated at meetings about how frequently we turn down client requests. Their message: try harder. Have they looked at our Outlook calendar? It's packed to the brim, we work over 10 hours a day, and almost everybody works through their lunch time. I can't tell if the company stopped trying to retain people because they've given up or if they've ever tried at all. I know I did not feel valued and did not feel an incentive to stay. Also the culture is awful. We're told during orientation that if someone does something good, we should send them an email and CC their TL; if someone does something bad, we should send them a message and BCC their TL. People have no problem going straight to your TL without talking to you first. It's like we're in kindergarden. The company is also super secretive and would like to project the image that we're all a bunch of saints to the outside world. We get reprimanded if someone emails our HR about our rowdy behavior at airports or drunken behaviors around town. In fact the company likes to remind us that we should avoid drinking when in a group of fellow Epic employees. Oh and we're not adequately trained or fully prepared to take on our first customers. It makes months 3-9 very stressful.