Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Campus, food, compensation, general autonomy.

Cons

Upper management is really terrible. This company is run by dinosaurs and the outright refusal to listen to workers' wants will eventually lead this company to, well, the way of the dinosaurs, if they can't figure out how to better adapt as time goes on. We need more flexibility when it comes to childcare and work from home. There is absolutely no reason 99% of the company can't be effective from off-campus. We've proven that during the pandemic. Yet, we are likely to lose even our pitiful 1-day-per-2-weeks of WFH at the end of October. If they also take away the ability to WFH due to COVID & school quarantine requirements, I'll quit. I've been at the company for > 10 years.

2.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary, Autonomy (to an extent), Health insurance, sabbatical

Cons

COVID-19 responses were slow initially and the current plan to bring employees back to campus is dangerous and shows the little value leadership actually sees in their workers. Team leads have been told to "expect tough conversations" which is Epic speak for expect people to quit, but don't worry we're okay with that. No other major tech company in the state nor our direct competitors are requiring folks to come to work until at least the end of the year. Judy is showing that she is out of touch and should be removed in order to preserve this company. Before COVID I would have rated at least a 4 out of 5. Other cons: The only way to advance as a TS and have your compensation reflect it is to become a team leader or a technical coordinator. Other management and high impact internal areas (workgroups, expert areas, etc.) Are not accounted for appropriately in our rankning scheme - which directly impacts your raises There's no accountability for the hospital systems to hire competent IT analysts and no avenue to report that an analyst is not well suited tonsupport Epic. That means more worm for customer support roles if you het a bad analyst If you don't work more over 40 hours a week you are considered under performing and are given more work regardless of what your customers think about how you're doing. Vacation time is lower than it should be.

1.0
Jul 18, 2020
Recommend
CEO approval
Business Outlook

Pros

A good option to gain experience in the industry.

Cons

TL;dr: run away if you value feeling safe while working Epic makes employees sign a 12 month non-compete agreement when they start. Recently they renegotiated with several consulting groups to increase the period before hiring ex-Epics to 18 months, without mentioning this at all to employees. Amid a pandemic, their biggest concern is bringing 9800 employees back to one central campus. In order to accommodate this, they’ve been splitting those offices, that they tout as such a great perk, into two broom closets in which the door can barely swing open without hitting the chair. Imagine sitting in a cramped, windowless office for 10 hours each day, seeing the sun 20 minutes a day over the winter, all to stroke the ego of our out-of-touch 70 year old CEO. Schools in our area announced they will be 100% virtual through October, and the CEO emailed us the same day to tell us the plan to have everyone (even those at high risk to Covid) back by September is unchanged. Maybe she expects us to bring our kids with us into the office like she likes to talk about doing back in the day, all those years ago. Either way, the message is clear: we don’t care about you or your life outside of this job, and we’re willing to risk your health, physical and mental, for minimal productivity gains. As an employee of 10+ years, I’m horrified at what this company has become, and I’m looking for any opportunity to find something at a company where they can at least pretend they care about employees. Of course, the non-compete will make that more difficult. Thanks again, Epic.

Viewing 55 - 57 of 6,029 Reviews

Glassdoor has 6,305 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.