Epic reviews

3.3

52% would recommend to a friend

(6,060 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 22, 2012
Recommend
CEO approval
Business Outlook

Pros

1) Health care is an incredibly fascinating industry. It's complex and has a lot that's broken about it that needs to be fixed. There are real life benefits to EMRs that can help improve lives. 2) Many people who work at Epic are smart and driven. Also many are transplants who found themselves in Madison only due to Epic so it makes it easier to meet people if you're one of those transplants. 3) Great opportunities to move up and manage people. Since the company is huge and constantly growing and turnover is fairly high they need new people to step up into management roles all the time.

Cons

1) As a software developer, you will work either mostly or entirely with tools that are not widely used by other companies. VB6 and Cache are not widely used (thankfully) by pretty much any other company out there so if/when you want to change jobs you will have to either study hard for tech interviews and/or have kept up with what's new in the developer community. 2) As a software development team lead (basically a middle manager) I spent a lot of time speaking with Epic's customers. Unfortunately most of this time was spent writing down the customers' mostly legitimate complaints and trying to placate them as much as possible given we weren't going to solve most (if not all) of their issues any time in the near future (probably not even within the next year or 2). 3) Software you develop will not be used by customers in production environments for 2-3 years. This is really unsatisfying. 4) There's no such thing as working too much at Epic. As a manager most requests for more team members go unanswered. 5) if you're a software developer and have good management / people skills you can find yourself writing no code very quickly. If you're like me and enjoy the mentorship and product input that management bring at Epic but still want to write code you'll likely want to escape Epic before you're no longer able to program anymore. 6) The way in which they evaluate people is really messed up. There's a lot written about how Microsoft does it. Epic is very similar in a lot of ways.

1.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Interesting culture and cool stuff in the beginning. If you are a fresher or just want a job desperately, come here. If not, you are stuck and a waste of time giving your talents to this company where there is no future if you decide to leave or work for any clients. This is a narrow field and don't come in expecting great future afterwards.

Cons

Like many here, I was selected from campus with good promises of a bright future, etc. Little did I know that they expect you to just work and slog with little to nothing appreciation. Nice lectures about 'don't go for golden apples' from the CEO but no future here nor can work with any of our clients after leaving this job. They file the green cards in EB-3 (expect to slog here for the next 10-15 years) and don't expect anything from the management or your managers. They want all the brains to grow their business but they are so tricky in trying to use your talents for a long time that they give all false promises and hopes. Once my colleagues will get the green cards, they are all out of here. This company is full of cronies and favoritism is at its peak in a lot of the teams. Once you decide to leave the company, you will find out how difficult they will make your life if you decide to stay in healthcare or work for any of the clients or competitors. You will get bad references (if you can even get one) from HR and only HR is allowed to give you references. My colleagues also cannot give any references if I decide to leave..of course, I am stuck here as they are holding my work visa, etc.

4.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

good pay, smart co-workers, lots of autonomy as a developer, great cafeteria, exciting company growth

Cons

Legacy codebase in VB6 (the M code is not bad), some roles [implementers] get pushed really hard, some incompetent people in positions of power

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