Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Epic used to be a great place to work Still has great benefits

Cons

Management has doubled down on putting 'culture' above employee health, including asking immuno-compromised patients to identify themselves to be allowed to work from home.

2.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

High salary in low cost of living state, good insurance benefits. High quality subsidized lunches, free drinks in the break rooms. Provides offices and not cubicles. Generous meal spending allowance on trips ($65/day average). Most coworkers are hardworking, competent, and willing to pitch in when someone needs help. Relatively autonomous if you're a competent employee that meets expectations. Flexible career development plan for TS role, can either become underpaid pseudo-dev, customer project manager with the TC position, or somewhere in between. Employees will get a chance to shine early within their tenure at Epic. Competitor EMR companies somehow are even more poorly run than Epic.

Cons

With Epic's motto being "with the patient at the heart," the employees find themselves riding in the back around where the intestines are. Short term employee productivity is placed at a premium, where a 45-50 hour workweek is made the norm for employees. Work "opportunities" will be continuously pushed unless employees know how to say "no," which is not a part in any form of training the company has. Management is stubborn to the point where they don't trust methods of work that weren't developed or available in the 90s/early 2000s, when the company began to grow like kudzu. Parental leave policy is a joke, which remarkably is an improvement from "virtually nothing" (sick time only) a few years ago. Remote work policy pre-pandemic was hard to get and pretty much only available to traveling roles (2 trips/month for 1 day of workaway). Puritan alcohol policy. No alcohol allowed at any Epic or "perceived" Epic functions. Meal allowances do not allow alcohol to be expensed. No ability for employees to book own travel- if you don't know what you want- travel department will cheap out and book flights at the least convenient times for employees. It took bad press for Epic to allow employees to work from home when the pandemic started. As of June, they are trying to force employees to return to work quickly while other tech companies are extending remote work through the end of the year. Spending millions of dollars on whimsical office buildings have made the campus a hill to die on for management. Epic is also shady around labor practices. They touted winning a Supreme Court case (Epic v. Lewis for the curious) in front of all employees during a staff meeting that the individual arbitration agreement they make all employees sign is legally enforceable (to ensure the company doesn't get hit with class action lawsuits). Non-compete clause with competitors, client/customer organizations, and consulting firms used to be one year- Epic has quietly blackmailed (through restricting access to ex-employees with lack of compliance) organizations to make this 18 months, and a binding 2 year commitment if an employee chooses to buy shares of the company. Oh, and the 401k match is minimal (up to 3% with 6% contribution).

2.0
Oct 18, 2021

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Job security, good pay, great insurance

Cons

Upper management doesn't care about employee input on work conditions, deadset against work from home, dishonest with media about work from home during the heart of the pandemic last year, put their guess about employee "creativity" ahead of employee health, and today in a staff meeting said we had a new benefit that gives us 15 days off to get a cheer, while flashing past the next slide that mentioned they were removing an old benefit of 15 days off (i.e. they lied, or mislead at best, and said they were giving us more time off when they weren't changing anything but the name of the time off).

Viewing 76 - 78 of 6,029 Reviews

Glassdoor has 6,305 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.