Epic reviews

3.3

52% would recommend to a friend

(6,030 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Good opportunity for young professionals who can't be hired because of lack of experience.

Cons

On COVID-19: Epic has always been awful about allowing people to work from home in an emergency, and they've continued this during a global pandemic. They allowed staff to work from home from mid-March, but continued to welcome people into the office, many who felt pressure to do so. Now, with cases reaching new highs, they're requiring attendance in the office for no reason other than "our culture." We've performed our jobs fine from home for three months, but clearly they've decided that our preference to not spread this disease is not worth us not sitting in our offices alone. The only people who can succeed here are those who are willing to dedicate every waking moment to Epic. No other priorities matter, this can't be just a job. It must be your existence. Which could be fine if the job wasn't filled with ridiculous expectations. New hires are practically immediately expected to be more knowledgeable than the actual employees at the customer who have done this way longer. If you're lucky you'll have a good support system, but more likely than not it's sink or swim.

1.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Beautiful campus Great culinary team I really like my coworkers, work well with them, and think they're good smart people. We make products and those products generally make the world a better place.

Cons

Upper management is self-selecting, out of touch, and grossly incompetent. It's one thing for upper management to make mistakes, it's another to double and triple down on those mistakes and try to stamp out dissent from workers who are coming forward with data and good intentions. Management against workers is a pattern at this company (see Epic v. Lewis) and it's gotten worse, not better. Most of the best people I work with have left in the last year or are seriously considering leaving. No meaningful career progression for developers who don't want to get into people management. HSWeb isn't a modern framework and experience in it does not meaningfully translate to other tech companies. It's one thing to want people to work from the billion dollar campus you built. It's another thing to be a health care IT company and force 10,000 employees who can work well from their homes to come into the office, against the recommendations of the county health department, in the middle of the biggest spike in COVID cases Madison has ever had, in a county where there are no free ICU beds. We're hemorrhaging our best people because they don't want to work here anymore and our customers will pay the price for that in the long run.

3.0
Oct 23, 2021
Recommend
CEO approval
Business Outlook

Pros

* The pay is good for developers (100k --> 115K after 1 year, plus 50k in stocks) * The work is interesting and feels meaningful (improving health care software) * My coworkers are all decent people who are very smart * My immediate managers don't get in my way too much and give me plenty of autonomy * The health insurance is fantastic and absurdly cheap * Good WLB (as a developer, I never work more than 42 hours/week)

Cons

* Upper management is terrible (they deliberately ignored requests from employees about a meaningful DEI committee and offered a completely tone-deaf "alternative" to WFH/remote work that is intended to eliminate it) * 401(k) matching is not great (50% up to 6%? Pretty sad honestly) * Maintaining culture for the sake of culture, often to its own impediment

Viewing 91 - 93 of 6,030 Reviews

Glassdoor has 6,306 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.