Epic reviews

3.3

52% would recommend to a friend

(6,059 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

You get to work with not only incredibly smart people, but incredibly caring and passionate people. The pay is phenomenal and the work is fun to do on a day-to-day basis. As a software developer I get to collaborate with my team on things I design and things they design. We implement alongside each other and we test each others work and we have fun doing cool things. The food here is amazing and I can't imagine anywhere else having this high quality of food from coffee carts through lunch.

Cons

You become an expert in development languages that aren't being used by anyone else in the 'tech industry', so your experience does fall behind professionally in that respect. However, your ability to think algorithmically and be an intelligent computer scientist is not hindered.

1.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

They say that you get paid a lot but that's mostly for folks who are able to suck up and stay at the company pushing paper (emails) all day. The average tenure here is about 1-2 years for project managers, and there's a reason for that. You could eat food on campus or go out so there's an option. Order in.... but then you have to give directions to buildings they won't know the names of. It's not like the campus has separate addresses for each building. Also, walking to the cafeteria can be pain in the butt, especially if you live on the opposite side of campus.

Cons

Your future employment prospects are terribad after Epic. No one will hire you. Then you'll have an entrepreneurial drive. Really do hope that works out... but it's been two years since Epic with not much progress and no sales? Where's the fast track to success? That's where working at Epic gets you - nowhere. Be prepared for a serious case of depression - they use you like a toy and forcibly harass you throughout your employment, and yes even after Epic they will for various reasons (e.g. non compete, negative reviews of Epic, negative publicity of any sort for that matter, etc.). You travel on the plane most of the time. This isn't too bad until you realize that you'll be coming in late night and have to show up in the office the next morning. If you have multiple customers then you'll be on the road the vast majority of the time. They take over your private life, and there is no work-life balance. They try to control every little thing you do in your life, but they don't take responsibility when things go south. They expect you to do everything yourself, to which I say no, not a chance. Draw the line. Did I mention you're basically just ensuring that software is installed correctly? It's like Best Buy's Geek Squad for hospital organizations.

2.0
Aug 13, 2010
Recommend
CEO approval
Business Outlook

Pros

-Salary is excellent, especially considering that most new hires have no experience in either healthcare or IT. -The benefits are excellent. Epic's health insurance offerings are comparable to Western European or Canadian health insurance. The level of care you'll receive is excellent, and you'll never have a co-pay. -Epic has a good reputation. Although the company has serious flaws (see below), its competitors are apparently much worse.

Cons

-Turnover is EXTREMELY high. The average Implementation Services employee (i.e. Project Manager) only sticks around for 16-24 months. Implementers who stay with the company for 3 years are considered "experienced." Implementers who stay for 5 years are almost non-existent. -Notice to people applying for "Project Manager" jobs: Even though they bill this job as "non-technical" it is technical as hell. In your interview, they'll lie and say that it's a business-oriented job, but the actual job is entirely computer oriented. Have you ever reconfigured an entire software program? If so, did you enjoy it? If the answer is "no," do yourself a favor and don't apply to Epic. -Training is terrible. Although new hires receive "six months" of training, the training is worthless. Also, "six months" is a joke -- within the first month, you're expected to work 40+ hours per week on customer work, and do your training work (which is significant) on the side (read: weekends and nights). -Due to the poor training, most employees can't answer even basic questions about the software. This creates an unfriendly work atmosphere, because many employees react defensively when you ask questions. -Despite the terrible training, Epic expects its Implementers to know/do everything. Your job duties will proliferate beyond your control.

Viewing 247 - 249 of 6,059 Reviews

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