Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great pay coming out of college for non developers/engineers(IB/consulting are the only comparable places, if you can snag one of those) -Awesome co-workers, who will become your(only) friends in Madison -Trial by fire, so you get to learn about a lot of different areas within software/healthcare/implementation whether you want to or not ;-) -Industry leading product -Can make serious $ as a consultant 1 year after you leave(ride out the non compete) -I would say don't do it, but this is like the ALDI manager job--the money(and experience, dare I say!) is too good right out of college. You will be blinded and take it. Just go into it with the right mentality (stay a few years, pay off loans, save some $) and you will be fine. Fabulous opportunities will await you after just 2 years of experience, in many different fields.

Cons

-0 work-life balance. I dont know a single person who didn't break up with their SO(if they had one from college) and work nights/weekends. Basically you are stuck in the work hard/play hard mentality and get smashed with your 'college' friends whenever you aren't working. They claim there are initiatives to improve travel/work conditions but nothing has materialized--you are still expected to get back at 12 or 1AM and be in at 7 for meetings or take a 5 am flight and drive straight to the office for 8 hrs of work(yes even if the flight is 4-6 hrs). Travel days will average 18-20 hrs, and you will have 2 of these each week after 6-12 months given the current staffing problems. -0 transparency from Team leaders....honestly this is hit or miss. they might be amazing or they might suck...your success at epic is based on being marked as a 'rising star'(yes management teaches this) and everyone else is on their way(force out, since they dont want to have anyone being fired to avoid legal costs). -Your success has nothing to do with actual success at work...it is based on these worthless POGE ratings you get(poor/ok/good/excellent). You can fail miserably with a client time and time again but if people say you are overcoming so much etc... you can rise to the top regardless of your inability to do anything right. Like middle school, this is purely a vanity contest, even with $125k jobs on the line... -Management is worthless from implementation perspective. Founded by developers, with developers still leading all divisions. Yes they do have a developer leading implementation, even though he has done 0 implementations. the mentality is all positions are replaceable except developers...They do preach this to the management(find the rising stars and cut the rest, except in development where they need to keep anybody with a pulse to keep up). This is not a place that many people want to stay, as you can see by the fact that the vast majority of employees(including first level team leaders) are <2 yr employees. -Team leaders choses because they are rising stars, and nothing to do with their management ability. Yes you can become a team leader after 1 year, even if you haven't finished 1 install, leading a team of 5-15 others even though you have absolutely no idea what you are talking about. -ALL THAT MATTERS in this job is what client you are placed on initially. if they are competent you will get good marks from the start. if not, you will be blighted and will be on your way out. staffing is random, by they way. unfortunately the customers purchasing Epic right now are technology laggards(just like mgmt preaches to us) so the odds of incompetent customers are growing with each new signing. -The mentality is to churn/burn implementation staff, have poor installs, and fight the fire later. -You cannot take a vacation--you have no replacement so all of the work just piles up and you have to work double the next week to catch up. Expect 10000-3000 emails if you take 1 week off in your inbox on monday.

2.0
Sep 20, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Decent pay & good health coverage 2. Bright co-workers 3. Impressive campus that has become a landmark of sorts. 4. Casual dress code. 5. Little or no bureaucracy in day to day maintenance or equipment requests.

Cons

1. No such thing as a promotion, period. 2. Career growth is very limited. 3. Role change (in between TS, IS and R&D) is almost impossible, irrespective of your educational qualifications. Even lateral movement (across teams) has been getting harder and harder due to general resistance to team changes from team leads. 4. Pay raises are determined rather mysteriously and are, many times, simply inexplicable. Management usually has NO REAL answers regarding how you were appraised, and how exactly that appraisal translated to the pay raise you ended up with. 5. Horrible non-compete clauses in the contract that greatly restrict your options after leaving the company. 6. Evaluation for any management position is often based purely on the time logged in the time logging system. This often leads to much more experienced people ending up reporting to someone with little experience (typically one or two years). 7. Little or no mentoring and guidance beyond the initial 3 month period. 8. Work-life Balance has been bad for many, and recently it has been getting worse by the MONTH! 9. Employee retention policy is shockingly absent. 10. Madison is seriously over-rated, especially if you are in IT and if you are someone who believes in looking for better and better opportunities and career growth. There are many other cities that offer a decent quality of life, and in addition, much better IT opportunities, and a more vibrant, diverse environment.

2.0
Sep 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice Campus Great Product that has great potential. Underground Parking Nice offices, albeit the ones that are shared are too small to have two people in them. Great initial training.

Cons

Feedback isn't always shared with you yet your TL will make assumptions and judgments about you based on that feedback What makes you a "good fit" for the company is subjective and hidden behind a veil of secrecy You are expected to know what you don't know you don't know. TLs don't understand that your experience isbased on the type of instal you do. They expect you to know everything or you are under a watch status in their eyes. Too much micro-management in some areas. How many reports do you have to write that cover the same thing? If you are not successful in your current role, there is no way to transition to another role that may be a better fit for you. Company views its employees as disposable entities. They would rather get rid of someone that is performing at an okay level than try to work with that person to make them better. There is no strength building at this company unless you are lucky to get a great TL. Once your TL has you pegged as "not a good fit", there is no recovering from that. They want you to be good at project management and interact well with the customers...but they also want you to be a TS as well. There is no room for the person who is better at PM than at program configuration.

Viewing 277 - 279 of 6,062 Reviews

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