Is Epsilon a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Associate Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 474 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 249 reviews)); "Benefits are good" ((in 198 reviews)); "good work culture and team" ((in 128 reviews)); "flexible timings and work from home if required" ((in 112 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 136 reviews)); "Low salary and slow to promote employees" ((in 97 reviews)); "Low pay and very little base raises" ((in 95 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

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Epsilon

Epsilon Associate Client Support Engineer reviews

3.3

60% would recommend to a friend

(55 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

Associate Client Support Engineer employees have rated Epsilon with 3.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

55 reviews

3.0

Apr 22, 2014

First Professional Job

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

The flow of communication has improved over the past few years.

Cons

It can be difficult to advance your skill set if your client base is limited (doesn't engage outside of standard email best practices or has limited budget).

3.0

Jan 31, 2014

Off site talent forgotten

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice people. Fair benefits. Well-known Clients.

Cons

Contract positions can end without much notice - no guarantee of next placement. Talent that is placed onsite at Client's office are not part of Epsilon culture - basically forgotten about.

2.0

Jan 12, 2014

Bad experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good experience for your resume if you want to get involved with a large pharma client.

Cons

Client is dysfunctional. Epsilon management is focused on maintaining their revenue stream without regard to the team they have deployed at the client. Epsilon management will promise anything and then walk away, leaving the project team to fend for themselves.

Epsilon Response

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Viewing 46 - 48 of 55 Reviews

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Epsilon Associate Client Support Engineer reviews

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Bad experience

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