Is Epsilon a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Associate Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 474 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 249 reviews)); "Benefits are good" ((in 198 reviews)); "good work culture and team" ((in 128 reviews)); "flexible timings and work from home if required" ((in 112 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 136 reviews)); "Low salary and slow to promote employees" ((in 97 reviews)); "Low pay and very little base raises" ((in 95 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

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Epsilon Associate Client Support Engineer reviews

3.3

60% would recommend to a friend

(55 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

Associate Client Support Engineer employees have rated Epsilon with 3.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

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Reviews by job title

55 reviews

3.0

Jan 6, 2013

PM Onsite at Merck

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good experience working 'inside' large pharma. Decent pay and benefits.

Cons

Epsilon mgmt focused more on making promises to the client than supporting their own team to execute on those promises.

5.0

Jul 31, 2012

SolutionSet / Google Client - Creative, fulfilling environment to work in.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great career growth, wonderful team environment.

Cons

Commute to Mountainview - Google Client ONLY

2.0

Sep 19, 2011

Black Hole

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

--Very good overall benefits package compared to other companies --Work from home flexibility and autonomy around work schedules

Cons

--Single biggest problem: Not a client centric culture rather a bunch individuals, not teams, in which everyone says 'I can't help you with that, it's not my responsibility' --Invisible leadership presence in New York office --No opportunity for face time with senior management equals no chance of promotion --If you don't know how to play the political game there is no chance of promotion --Technical Project managers who aren't project managers, nor are technical. --Very junior staff in line manager roles who are in way over their heads.

Epsilon Response

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Viewing 52 - 54 of 55 Reviews

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Epsilon Associate Client Support Engineer reviews

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PM Onsite at Merck

SolutionSet / Google Client - Creative, fulfilling environment to work in.

Black Hole

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